Sunday, July 01, 2007

And So It Continues

You've heard "the beat goes on?" Here at our house, the breakdowns go on.

Most, but not all of the issues have been resolved. The oven guy came and replaced the igniter. Swore to us that this would be the last time. Bolstered his promise by telling us that previous repairs were done with an old part that has since been re-manufactured. Apparently re-manufactured in 2003, but the "other technicians" continued ordering the old part.

Yuh.

The refrigerator repair guy came and did some work on our freezer again. Installed a new new new modification (so called because he did a new modification 2 years ago, a new new modification last year, and now another one the other day), and showed us how to clean out the ice accumulation behind the back panel of the freezer, the clanking against by the fan being the cause of the airplane take-off sounds.

And he left dripping water and warm food in his wake as he neglected to turn both the refrigerator and freezer parts of the fridge back to cool. We discovered it 6 hours later when I opened the freezer and had water dump out onto my foot.

And I have a new cell phone. Razr like before, but newer. And I finally added more minutes to our account when I received the third bill in a row with TONS of overage charges.

The computers have been behaving. And it's been only 3 days since the last power outage. And 5 since the last cable outage.

So all is going well.

Except.

Yup. There's always an "except..."

BIG GREEN. Bad starter motor. Tow truck, night on the lift, repairs done. $350. Without our prior approval.

Mensa Boy is ... disturbed. On the warpath, even. Which will be a surprise for those of you who only think of him as this (the one on the left), or this (thank you Greg Schneider).

He was promised, when he followed her over there, that any repairs to Big Green would be done only after he was contacted.

Today he was called and told she was ready.

We probably would have held off a day and gotten an estimate from our favorite auto repair, J.P's Auto Repair, if we'd been told it would be $350. They are just down the road from the place we sent the car, and we do all our stuff with them. The only reason we didn't this weekend is because J.P's is closed on the weekends.

And then when we went to pick her up, it started to look suspiciously like she had been given a hand-me-down part. Yes, remanufactured. We do not put used clothes on our kids, or used parts in our cars. Remanufactured or not. We are just snobs that way.

The fella that did the repair said the 'RFMD' designation on the invoice was a mistake, that he did indeed put in a new part, but when we got home Mensa Boy did some googling around on the Napa Auto site, found the part number from the invoice on there and the price was SIGNIFICANTLY lower than we paid, and in fact matched a part number for an RFMD part.

So. I'll go to J.P's in the morning and get Derek's opinion, and an estimate as to what it would have cost if we'd had them do it. And Mensa Boy will do some talking to the manager of this other place. And if we do not get some sort of remuneration if the explanation is unsatisfactory, (we could be wrongly suspicious) then I'm afraid you, dear reader, will be seeing another 30-day advertisement against this repair company on this blog. Remember the Benchcraft furniture incident?

On the other hand...we had an EXCELLENT meal this evening, the guys are all gone for the next two hours, and I ordered a new lens for my camera that should come in a couple of days. I'm excited!

Broke, though.


----sweet 50mm f/1.8 lens---->>

2 comments:

Burkinator said...

Maybe there's an appliance virus going around the area? It took a couple of visits to get our fridge fixed. Then the sunroof on the car quit. While it was open. And I killed the dustbuster's charging cord. And now the AC is acting weird. QUARANTINE!

Anonymous said...

Sorry to hear about the troubles Karen. Seems like it's always two steps forward, one back. So it goes...

I will say I've got one of those 50MM/f1.8 lenses and it's a great little piece of glass for the money. It's perfect for playing with depth of field shots and I really like it for candids of our girls. It's a lot more responsive than the 28-80MM telephoto that came with my D50. The only thing you have to get used to is using the manual zoom with it. In other words, you have to walk towards your prey (I meant subject) to get the shot.